FAQ's

Have questions? We’re here to help!
If you don’t see your answer below, feel free to reach out anytime at infofashiver@gmail.com — we’d love to hear from you.

1. When will I receive my order?
We process most orders within 1–2 business days, and shipping typically takes 3–7 business days.
You’ll get a tracking number as soon as your order is on its way!

2. Do you ship internationally?
No, we currently ship only within the United States.

3. Can I cancel or change my order?
Need to make a change? No problem — just email us within 6 hours of placing your order.
After that, we can’t guarantee changes as it may already be processing.

4. What payment methods do you accept?
We accept all major debit and credit cards — including Visa, Mastercard, Maestro, American Express, JCB, Visa Electron, Discover, Diners Club

5. Is your website secure?
Absolutely. Our site uses SSL encryption to keep your information protected and your checkout experience safe.

6. What’s your return policy?
We offer 30-day returns from the delivery date. Returned items must be unused, unwashed, and in their original packaging.

7. How do I start a return?
Just shoot us an email at infofashiver@gmail.com with your order number and the reason for return. We’ll guide you through the process.

8. Do you offer refunds?
Yes! Once we receive and inspect your returned item, your refund will be processed within 7 business days.